Solutions Architect

The Global Business Technology (GBT) team at Chargebee will be at the forefront of all major Chargebee growth and strategic initiatives. 

We are seeking an Enterprise Business Systems - Solution Architect/Team Lead, reporting to the SVP, Global Business Technology, who will be a hands-on lead by example type leader in the newly formed GBT - CRM Systems team. 

The Solution Architect will be responsible for architecting and leading the design and development and re-implementation of Chargebee’s CRM systems for the company to allow for future scalability, growth and standardization.

Responsibilities for Business Systems solution architect/Team Lead

• Develop and design of requirements for the CRM Systems in consultation with involved internal departments and subsidiaries and other Global Business Technology teams such as CRM, PMO, Financial Systems, Data Integrations and Custom Development
• Deep knowledge of the features and capabilities of the CRM Systems develop innovative solution utilizing mostly out of the box functionality
• Develop strong relationships with the product lines and in cooperation with the Delivery Management teams to identify and promote features needed in the core product
• Create Fit-Gap matrixes and process alignments documentation to ensure solution meets requirements and product functionality
• Coordination and control of internal departments *Finance, Sales, RevOps, CS) and external service providers in regard to CRM Systems
• Hands on configuration of the CRM Systems and managing the implementation throughout the implementation lifecycle
• Work closely with the Implementation project Manager, Solution Implementation analysts, data and other implementation team members to ensure the implementation is completed per the agreed upon design.

Qualifications for Business Systems solution architect/Team Lead

• Experience (5-7 years) in delivering technical architectures and implementation services for CRM Systems systems such as Salesforce that are robust, maintainable and scalable
• Ability to work in fast paced environment & keep pace with the business offering, technical innovation and market driven initiatives
• Good experience of requirements, dev and PM tools
• Good understanding of overall Software Development/Implementation Lifecycle (SDLC) processes, tools and technologies (including development tools, testing tools, configuration management and release management tools)

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses.

Our mission is to help businesses of all sizes to grow their revenue by providing a comprehensive suite of solutions, including subscription management and recurring billing, pricing and payment optimization, revenue recognition, collections, and customer retention.